FAQ
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Why choose Ace Moving & Storage over other moving companies?
Let us begin with our proudest fact: We have happily located over 20,000 families, adding more every day! The positive reviews we have accrued since 1993 are what has kept Ace Moving & Storage in business as the first-rate moving and delivery service provider in VA, always striving for more. We are licensed, bonded, and insured – on top of accurate and affordable. You can always depend on our staff to work hard to ensure that you are a pleased customer, whether you require commercial or residential services.
Can I get a free quote?
Absolutely! We’ll supply you with a free moving estimate if you fill out the form on our website or schedule an on-site inspection. We make every effort to be thorough and give as much information as possible.
Do I need to pack before the movers arrive?
The amount of packing you should do depends mainly on how much time, money, and energy you have available. Since we know that you have a busy life, you can always choose the professional packing services that Ace Moving offers. Allowing experts to pack your stuff will ensure that they reach their destination in tip-top shape. Contact our team to look into our packing and moving solutions.
How to insure my belongings during the move?
Rest assured! We supply you with standard coverage while your belongings are in our care, custody, and control. This insurance is based on weight and has a maximum liability depending on the gross weight of the item/items in question. If the objects we’re transporting for you are particularly valuable or precious, our Ace Moving & Storage specialists may recommend additional insurance.
What happens if I need to reschedule the relocation?
Ace Moving & Storage understands the challenges of moving, especially when setting a moving date. As a result, we are always prepared to accommodate any changes in our clients’ relocation plans. As soon as you are aware of the needed modification in the moving schedule, please get in touch with our consultants.
What are your rights & responsibilities when you move?
The following links to these documents are furnished to you by Choice Relocation as required by Federal Law:
Your Rights and Responsibilities When You Move
Ready to Move? Tips for a Successful Interstate Move
Choice Relocation Long Distance Terms and Conditions
Click here to learn more about FMCSA regulatory commercial zones.